Tickets should under no circumstances be sold on to others, any changes to attendees must be cancelled via the booking site and new attendees registered via the booking site. Any persons not registered through the booking site will not be permitted to attend.
Please only book tickets based on your ethnicity – we have a quota for each ethnicity and if your ethnicity is unavailable then the ticket quota is sold out. Please do not book on another ethnicity as your booking will be cancelled and you will not be permitted to attend on the day.
Please only book tickets if you reside in one of the following Boroughs: Redbridge, Havering, Newham, Barking & Dagenham, Waltham Forest, Hackney and Tower Hamlets. Please do not book if you do not reside in one of these Boroughs as your booking will be cancelled and you will not be permitted to attend on the day
Please only book a youth/child ticket if our charity has approached your school/organisation and we have an agreement
Please arrive 30 minutes before the departure time or as stipulated on the booking site
Please bring a copy or proof of your ticket on the day
We reserve the right to cancel your ticket if you have previously attended our trips and events. The charity would like to ensure that there is a fair opportunity given to people of all.
You must ensure that you are fully compliant with any government guidance regarding health and safety
Temperatures for all attendees may be taken at all events/trips to ensure the safety of all attending
Please arrive 30 minutes before the departure time or as stipulated on the booking site
Please bring a copy or proof of your ticket on the day
If you do not wish for us to post your pictures on any of our platforms, please inform the volunteers when they are taking pictures and refuse for pictures to be taken
Please carefully read and understand our Refund Policy before booking your tickets
Trips/Events are subject to change and cancellation due to restrictions and/or other extenuating circumstances
